Privacy Policy

LAST MODIFIED: October 13, 2020

This Privacy Policy (“Policy”) explains who we are, how we collect, share, and use personal information, and how you can exercise your privacy rights.

We understand that when you use our products and services, or visit websites or webpages for which we are responsible, you are placing your trust in us to appropriately oversee your personal information. It is this trust that serves as the basis for our commitment to take a straightforward and transparent approach to data protection, and part of this approach is ensuring that you are informed about how we may collect and process your personal information.

To ensure you are fully informed of our practices, we recommend that you read the entire Policy. If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the end of the Policy.

The Basics: An Overview of Our Policy

Information We May
Collect About You
We collect your personal information directly from you through your interactions, use, and experiences with our website, products, and services. We also obtain your information indirectly from our Business Partners and third-party sources. For more information about the types and sources of information we collect about you refer to: Information We Collect About You.
Our Use of Cookies and
Similar Technology
Bricata’s websites, online services, email messages, and advertisements may use cookies and similar technologies to help us tailor your experience, better understand your preferences, tell us which parts of our websites you have visited, facilitate and measure the effectiveness of our interest-based advertisements and web searches. We also use web beacons to help deliver cookies and gather usage and performance data. For more information refer to Our Use of Cookies and Other Technologies.
How We Use and Share
Your Information
We use your personal information to provide you with our products and services, improve our products and services, tailor your customer experience with Bricata, personalize our products and services and make recommendations to you, advertise and market to you, and to comply with applicable laws. We also use your information to improve the safety and security of our website, products, and services, which includes detecting, preventing investigating, and responding to risks in these areas that could harm you or Bricata.

We may share your personal information with our Business Partners to perform work for us, including completing any transaction, providing you with the latest information about our products, services, or offering you our latest promotions.

For more information refer to How We Use and Share Your Information.

Special Considerations for
European Union &
California Residents
Depending on whether you are in the European Union or a California resident, you have certain consumer privacy rights which you can learn about and exercise as described below. We do not “sell” your personal information as currently defined under the California Consumer Protection Act to any Business Partners.
Accessing, Deleting, or
Updating Your Information, and
Contact Us
Depending on where you are located, you may be able to exercise certain rights in relation to your personal information by sending an email to privacy@bricata.com. If you have a privacy query, issue, concern, or complaint, please contact us at privacy@bricata.com or write to us at:

Bricata Inc.
Attention: Privacy
6751 Columbia Gateway Drive, Suite 300, #760

Columbia, Maryland 21046

Business Partner
“Business Partner” means any contractor, supplier, service provider, debit, or credit card processor with whom we have a business relationship to provide you with our offers, products, services, process your payment, better predict and deliver content, and market offers that may interest you.
Changes to this Policy
We may make changes to this Privacy Policy when necessary to provide greater transparency or in response to:

  • Feedback from our customers, regulators, industry, or other stakeholders.
  • Changes in our privacy practices, products, or services.
  • Changes in applicable privacy laws.

If there are material changes to the Privacy Policy, we will revise the “last updated” date at the top of the privacy statement. We encourage you to periodically review this Privacy Policy to learn how Bricata is protecting your information.

Bricata, Inc. (“Bricata,” “we”, “us” or “our”) is a provider of an on-premise, end-to-end network security threat detection and response platform.

Capitalized terms not otherwise defined herein shall have the meaning as set forth in our Terms of Service. In the event of a conflict between this Policy and our Terms of Service, the Terms of Service will control.

INFORMATION WE MAY COLLECT ABOUT YOU

The types of information we collect and process about you depends on your use of our products and services, and the ways that you interact with us. This may include information about:

  • How you use or visit our websites, accounts with Bricata, or support service applications.
  • How you use our products and interact with us.
  • Contact, billing, and other information you provide.
  • Improve and develop our products and services.
  • Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also obtain information from third-party sources. We protect information obtained from third parties according to the privacy practices as described in this Policy. These third-party sources vary over time and may include:

  • Business Partners with which we offer bundled products or services or engage in joint marketing activities.

Information” means personal information that identifies or can be used to identify an individual directly or indirectly, and, depending on the context, can include the following:

  • Contact details such as your name, email address, mailing address, contact telephone numbers.
  • Employment information such as your job title and other business or company information.
  • Credentials such as your passwords, password hints, and similar security information used for authentication and access.
  • Demographic information such as your gender, country, and preferences.
  • Web form information you provide in our web forms (forms that you choose to complete will indicate whether the information requested is mandatory or voluntary).
  • Payment information to process payments, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument.
  • Account history information related to the products or services you purchase, and the activities associated with your account (e.g., support requests).
  • Cookie and tracking information such as IP address, device identifier, location data, browser type and language, access times, the Uniform Resource Locator (URL), other unique identifiers, and other technical data that may uniquely identify your device, system or browser.
  • Browse history information about the websites you visit.
  • Error reports and performance information of the products and any problems you experience, including error reports.
  • Troubleshooting and help information when you contact Bricata for technical support or customer support services, phone conversations, or chat sessions with our representatives which may be monitored and recorded.
  • Feedback you provide to us such as customer survey feedback and product reviews you write.

OUR USE OF COOKIES AND SIMILAR TECHNOLOGIES

Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our website and services, while others are used to enable a faster log-in process or to allow us to track your activities at our website and services. There are two types of cookies: session and persistent cookies.

  • Session Cookies. Session cookies exist only during an online session. They disappear from your device when you close your browser or turn off your device. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the website and services. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our website and services.
  • Persistent Cookies. Persistent cookies remain on your device after you have closed your browser or turned off your device. We use persistent cookies to track aggregate and statistical information about user activity.

For a more information about our cookie practices, please review our Cookie Notice.

Disabling Cookies. Most web browsers automatically alert you to the use of cookies.  Depending on your preferences, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our website and services who disable cookies will be able to browse certain areas of the website, but some features may not function properly.

Flash Local Storage Objects. We may use Flash Local Storage Objects (“Flash LSOs”) to store your website preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose “Website Storage Settings Panel” and follow the instructions to review and, if you choose, to delete any specific Flash LSO.

Clear GIFs, Pixel Tags and Other Technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and application pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our website and services to, among other things, track the activities of website visitors and application users, help us manage content, and compile statistics about website usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

Cross-Device Use. We and our third-party service providers, including Google, may use the information that we collect about you (whether directly from our website, through your device(s), or from a third party) to help us and our third-party service providers identify other devices that you use (e.g., a mobile phone, tablet, other computer, etc.). We, and our third-party service providers also may use the cross-device use and other information we learn about you to serve targeted advertising on your devices and to send you emails. To opt-out of cross-device advertising, you may follow the instructions set forth in the Third Party Ad Networks section below. Please note:  if you opt-out of these targeted advertising cookies, your opt-out will be specific to the web browser, application, or device from which you accessed the opt-out. If you use multiple devices or web browsers, you will need to opt-out each browser or device that you use.

Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions in the Third Party Ad Network section.

Third Party Ad Networks.  From time to time, we may provide these unaffiliated advertisers with information, including personal information, about you.  We use these network advertisers to provide advertisements on our website, application, and on other parties’ websites or other media (e.g., social networking platforms). Our shared use of your information with these advertisers enables us to target which products and services you may be most will be of most interest to you. Non-affiliated ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. Other parties’ cookies and technologies are governed by each company’s specific privacy policy, not this one.

Our End Users in the United States may opt out of many third-party ad networks through the use of various trade association websites. You may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by NAI members.

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our website, services, or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads).  Also, if your browsers are configured to reject cookies when you attempt to exercise your right to opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at  www.networkadvertising.org.

Social Media Features

Our website includes social media features, which may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing them.

Links To Third-Party Websites And Services

We may sometimes provide links to other websites, which if you click on them may collect personal information about you and direct you to those websites. The information practices of those third-party websites linked to our website are covered by the third party’s’ own privacy statements and we encourage you to read those.

HOW WE USE AND SHARE YOUR INFORMATION

We use and share your information to:

  • Deliver and maintain our products.
  • Establish and maintain your account.
  • Measure credit and payment risk.
  • Provide account related services and information.
  • Help you with customer service and technical support issues or questions.
  • Help us improve and personalize our products.
  • Provide you with marketing and promotional communications and deliver targeted and relevant advertising and offers to you,.
  • Authenticate you.
  • Detect and prevent fraud.
  • Manage and protect our networks, services, and customers.
  • Meet our legal obligations.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Bricata Inc.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Retention of Your Data

We will retain your information as necessary in connection with the purposes described in this Policy, for as long as your account is active, and in accordance with our retention policies and applicable law.

SPECIAL CONSIDERATIONS FOR EUROPEAN UNION & CALIFORNIA RESIDENTS

Legal Basis of Processing

For individuals located in the European Union, European Economic Area, or the United Kingdom, our legal basis for collecting and using your information as described in this Policy will depend on the information concerned and the specific context in which we collect it. In general, we collect and process your information on one or more of the following bases:

  • Your consent, for example where we have obtained your consent to process your personal data for certain activities (such as the use of cookies for online tracking and analysis). You are free to withdraw your consent at any time by contacting privacy@bricata.com. If you withdraw your consent, it will not affect the lawfulness of any processing based on your consent before you withdrew it. Where applicable, we may ask for your consent to processing at the point where you provide your information.
  • To comply with a contractual obligation (for example, using your shipment details to make delivery where you have bought a product from us or using your personal details where you have asked us to do something before making a purchase, such as providing you with a quote). We will advise you upon collection whether the provision of your personal information is mandatory and of the possible consequences if you do not provide us with your information.
  • For compliance with our legal obligations where other laws require the processing of your information (for example, health and safety, taxation and anti-money laundering laws) or where we need your information to protect your vital interests or those of another person.
  • Bricata’s (and its Business Partners’) legitimate interests which include the provision of this website and/or relevant products and services, and/or the carrying out of marketing and profiling activities, provided always that our legitimate interests are not outweighed by any prejudice or harm your rights and freedoms.

If you have any questions or need more information concerning the legal basis on which we collect your information, please contact us at privacy@bricata.com.

International Transfers

We may transfer your information to our Business Partners, if required for the purposes described in this Policy. This may involve the transfer of your information to countries outside your home country or region, including outside the European Economic Area if that is your region, which may have a different level of data protection from your home country. Such countries may include, without limitation, the United States and other countries in which Bricata or its subsidiaries, affiliates or Business Partners maintain facilities. To provide adequate protection for the transfer of your information, we have in place contractual arrangements (as appropriate) with our subsidiaries, affiliates and Business Partners in respect of such transfers. We will take all reasonable technical and organisational measures to safeguard information we transfer.

ACCESSING, DELETING, OR UPDATING YOUR INFORMATION

You may choose to receive or not receive marketing communications from Bricata by clicking “unsubscribe” in any marketing email communications we send you, or by sending us an email at privacy@bricata.com. Any marketing by Bricata, or any third parties on behalf of Bricata, will be conducted in accordance with applicable laws and include (where applicable) methods to allow you to express your preferences (including the possibility of being removed from our advertising and marketing lists as set out above). Please allow up to 10 business days for your email preferences to take effect. If you opt out of receiving marketing communications, we may still communicate with you in connection with transactions you request and/or service-related matters.

For California Residents. You may have the following consumer privacy rights under applicable state laws, including California privacy laws:

  • Right to Know: you may have the right to request information about the personal information we have collected about you and for what purpose.
  • Right to Access: you may have the right to request information about how we process your personal information and to obtain a copy of that personal information.
  • Right to Portability: you may have the right to receive your personal information, in a structured, commonly used, and machine-readable format and to have that information transmitted to another organization in certain circumstances.
  • Right to Deletion: you may have the right to request the deletion of your personal information that we have collected from you.
  • Right to Be Free from Discrimination: Bricata will not discriminate against you for exercising your consumer privacy rights.

Submitting An Access Or Deletion Request

If you have any questions about the type of personal information we may hold about you or if you wish to request deletion of personal information we may hold about you, or exercise any other consumer privacy right as set out above, contact us by:

  • Sending a written request to privacy@bricata.com;
  • Calling us at (888) 468-0610; or
  • Writing to us at the postal address provided below.

Please be aware that your request does not guarantee complete access or comprehensive removal as the law may not permit or require removal in certain circumstances.

For Individuals Located in the European Union. Where the processing of your information is subject to EU data protection laws, you have the following data subject rights. Please note that these rights are not absolute and in certain cases are subject to conditions as specified in applicable law:

  • Access: you have the right to request information about how we process your information and to obtain a copy of that information.
  • Rectification: you have the right to request the rectification of inaccurate information about you and for any incomplete information about you to be completed.
  • Objection: you have the right to object to the processing of your information, which is based on our legitimate interests (as described above).
  • Erasure: you have the right to request the erasure of your information (subject to certain conditions).
  • Automated decision-making: you have the right not to have a decision made about you that is based solely on automated processing if that decision produces legal or similarly significant effects concerning you.
  • Restriction: you have the right to ask us to restrict our processing of your information, so that we no longer process that information until the restriction is lifted.
  • Portability: you have the right to receive your information, which you have provided to us, in a structured, commonly used and machine-readable format and to have that information transmitted to another organization in certain circumstances.

In addition to the above, you have the right to lodge a complaint with a supervisory authority if you consider that our processing of your information infringes applicable data protection law.

If you have any questions about the type of information we hold about you or if you wish to request deletion or correction of information we hold about you, or exercise any other data subject right, please send a written request to privacy@bricata.com or to the postal address provided below. While we will make reasonable efforts to accommodate your request, we reserve the right to reject such access requests or to impose restrictions or requirements upon such requests if required or permitted by applicable law.

HOW WE SECURE YOUR INFORMATION

We use appropriate technical, organizational, and physical data security safeguards to help protect against unauthorized access to, use, or disclosure of information we collect, use, or store. These measures vary based on the sensitivity of the information we collect, process, and store in conjunction with the current state of technology. We also take measures to ensure our vendors or service providers that process your information on our behalf also have appropriate security controls in place. However, please be aware that no security measure is completely foolproof. While we strive to protect your information, we cannot guarantee that unauthorized access, hacking, data loss, or a data breach will never occur.

To protect your account from unauthorized access or use, you must keep your account password confidential and not disclose them publicly or to unauthorized individuals. You may find the use of a third-party identity authentication program (such as Google Authenticator) or a username/password management application (such as 1Password) helpful in safeguarding such information. Please contact us at privacy@bricata.com if you think your username and/or password was compromised or misused.

Collection and Use of Children’s Personal Information

Bricata takes children’s privacy seriously. We do not knowingly collect personal information from children through our websites. If you are a child as understood by laws of your country, please do not submit any information through our websites without the express consent and participation of a parent or guardian.

Changes to This Privacy Policy

We will occasionally update this Privacy Policy. If we make changes to this Policy or make any material changes to how we use your information, we will revise this Policy to reflect such changes and revise this Policy’s effective date, included at the top. We encourage you to periodically review this Policy to be informed of how we are using and protecting your Personal Information.

Contacting Us

If you would like to contact us for any reason regarding our privacy practices, please email us at privacy@bricata.com or write to us at the following address:

Bricata Inc.
6751 Columbia Gateway Drive, Suite 300, #760
Columbia, MD 21046